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Return Policy:
Due to the perishable nature of our products, we do not accept returns on orders that have been delivered. If you're not satisfied with your order, please contact us within 24 hours of delivery to discuss the issue. We may offer a replacement or store credit at our discretion.
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Refund Policy:
If you received a damaged or defective product, please contact us within 24 hours of delivery with photos of the damage. We will review the photos and determine whether a refund is warranted. If so, we will issue a refund to the original payment method within 7-10 business days.
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Cancellation Policy:
If you need to cancel an order, please contact us as soon as possible. We cannot cancel an order that has already been shipped or is out for delivery. If the order has not yet been processed, we may be able to cancel it and issue a refund.
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Contact Us:
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us. We're here to help make your flower shopping experience a positive one!​
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You can reach us at handpickedblossoms@gmail.com or call customer service at 804-699-1103. Our business hours are Tuesday - Saturday, 9am - 6pm. We are closed Sunday and Monday.
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